Privacy Policy

Last updated: November 10, 2024

Introduction

Welcome to discoverkit. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect and process the following types of information:

  • Account Information: Name, email address, and authentication data when you create an account
  • Usage Data: Information about how you use our service, including searches, saved pain points, and preferences
  • Payment Information: Billing details processed securely through Stripe (we do not store credit card information)
  • Analytics Data: Website usage statistics, device information, and interaction data
  • Cookies: Small data files stored on your device to enhance your experience

How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our service
  • To personalize your experience with relevant pain points and signals
  • To process your subscription and payments
  • To send you important updates and communications
  • To improve our service and develop new features
  • To detect and prevent fraud and abuse
  • To comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that help us operate our service (e.g., Clerk for authentication, Stripe for payments, Vercel for hosting)
  • Analytics Providers: Tools that help us understand how our service is used
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal data to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing
  • Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at privacy@discoverkit.com

Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

We use the following third-party services that may collect information:

  • Clerk: Authentication and user management
  • Stripe: Payment processing
  • Vercel: Hosting and analytics
  • Sentry: Error tracking and monitoring

These services have their own privacy policies governing their use of your information.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@discoverkit.com
  • Website: https://discoverkit.com/support